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Data Privacy

1. Privacy Policy

We appreciate your interest in Storylake and our services. The protection of your personal data is important to us.

This Privacy Policy explains what personal data we process when you visit our website, contact us, book a meeting, use our services, or otherwise interact with Storylake, as well as the purposes and legal bases for such processing.

We process personal data in accordance with applicable data protection laws, in particular the General Data Protection Regulation (GDPR) and the German Federal Data Protection Act (BDSG).

We reserve the right to update this Privacy Policy where necessary to reflect changes to our website, services, technologies, or applicable legal requirements. The current version published on this website applies.

Last updated: September 2026

2. Controller

The controller responsible for processing personal data in connection with this website is:

Sario Marketing GmbH
Anni-Eisler-Lehmann-Str. 3
55122 Mainz
Germany

Managing Director and authorised representative:
El-Hadi Zahri

Telephone: +49 (0) 6131 32 720 – 0
Fax: +49 (0) 6131 32 720 – 84
Email: privacy@textbroker.eu

Commercial Register: Amtsgericht Mainz, HRB 40171
VAT ID: DE245664158

3. Data Protection Officer

If you have questions regarding the processing of your personal data or wish to exercise your data protection rights, you may contact our Data Protection Officer at:

Sario Marketing GmbH
Data Protection Officer
Anni-Eisler-Lehmann-Str. 3
55122 Mainz
Germany

Email: privacy@textbroker.eu
Telephone: +49 (0) 6131 32 720 – 0
Fax: +49 (0) 6131 32 720 – 84

4. Personal Data We Process

Depending on how you interact with Storylake, we may process the following categories of personal data:

  • Contact and identification information, such as your name, email address, telephone number, company and job title
  • Information you provide when contacting us, requesting an assessment, booking a meeting or enquiring about our services
  • Business and contractual information relating to prospective or existing business relationships
  • Technical information, including IP address, browser type, operating system, device information, date and time of access, referring website and pages visited
  • Usage information concerning your interaction with our website and its content
  • Cookie identifiers and similar online identifiers where cookies or comparable technologies are used
  • Advertising and conversion information where you have consented to marketing technologies such as the Meta Pixel
  • Communications and other information you voluntarily provide to us

We process only the personal data necessary for the relevant purpose.

5. Legal Bases for Processing

Where the GDPR applies, we process personal data on one or more of the following legal bases:

Consent, Article 6(1)(a) GDPR: Where you have given us consent for a specific purpose, including certain marketing, analytics, or advertising technologies.

Contract and pre-contractual measures, Article 6(1)(b) GDPR: Where processing is necessary to provide requested services, respond to a request concerning our services, prepare an offer, or perform a contract.

Legal obligation, Article 6(1)(c) GDPR: Where processing is necessary to comply with a legal obligation.

Legitimate interests, Article 6(1)(f) GDPR: Where processing is necessary for our legitimate business interests or those of a third party and those interests are not overridden by your rights and interests. Such interests may include operating and securing our website, communicating with business contacts, improving our services, and managing business relationships.

Where we rely on consent, you may withdraw that consent at any time with effect for the future.

6. Website Access and Server Log Data

When you access our website, technical information may automatically be transmitted by your browser and processed by the systems providing our website.

This information may include your IP address, date and time of access, requested page or file, referring URL, browser type and version, operating system, device information, and information concerning the success or status of the request.

We process this information to provide the website, maintain its stability and security, diagnose technical problems, prevent misuse, and protect our systems.

The legal basis for this processing is Article 6(1)(f) GDPR, based on our legitimate interest in providing a secure and functional website.

7. Contact and Business Enquiries

If you contact Storylake by email, telephone, through an online form, at an event or trade fair, through social media, or through another communication channel, we process the information you provide in order to respond to your enquiry and manage any subsequent communication.

This may include your name, company, email address, telephone number, job title, the contents of your enquiry, and other information you choose to provide.

Where your enquiry relates to a potential contract or requested service, processing is based on Article 6(1)(b) GDPR. In other cases, processing may be based on our legitimate interest in responding to business enquiries and maintaining business relationships pursuant to Article 6(1)(f) GDPR.

8. Free Assessments and Meeting Bookings

Storylake offers prospective customers the opportunity to request free assessments and book meetings concerning our services.

When you request an assessment or schedule a meeting, we process the information necessary to handle your request, communicate with you, prepare for the meeting, and follow up on your enquiry. Depending on the booking process, this may include your name, business email address, company, website, telephone number, meeting preferences, and information you provide concerning your brand or project.

The legal basis is Article 6(1)(b) GDPR where the processing is necessary to take steps at your request before entering into a contract. We may also process relevant business contact information under Article 6(1)(f) GDPR for the purpose of managing and following up on business enquiries.

HubSpot

We use HubSpot for certain customer relationship management, meeting scheduling, sales, and marketing processes. When you use a HubSpot-powered form or scheduling page, information you provide may be processed through HubSpot on our behalf.

HubSpot may process information such as your contact details, company information, appointment details, communications, and technical information necessary to provide the relevant service.

Where HubSpot processes personal data on our behalf, the processing is performed for the purposes of managing enquiries, appointments, customer relationships, and related communications.

For further information about HubSpot’s processing of personal data, please see the HubSpot Privacy Policy.

9. Cookies and Similar Technologies

Our website uses cookies and similar technologies. Cookies are small files or information stored on or accessed from your device when you visit a website.

Some cookies and technologies are technically necessary to provide the website and its functions. Other technologies may be used for analytics, advertising, conversion measurement, or similar purposes.

Where legally required, non-essential cookies and technologies are activated only after you have provided your consent through our cookie consent system.

You may use the Cookie Consent settings available on our website to review, grant, refuse, or withdraw your consent. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.

Where processing is based on consent, the legal basis for the processing of personal data is Article 6(1)(a) GDPR. The storage of or access to information on your device is carried out in accordance with applicable German telecommunications and data protection requirements.

Technically necessary cookies may be used where required to provide a service requested by you or to ensure the basic operation and security of the website.

10. Meta Pixel

With your consent, we use the Meta Pixel, a marketing and conversion measurement technology provided by Meta.

For users in the European Economic Area, the relevant Meta entity is generally:

Meta Platforms Ireland Limited
Merrion Road
Dublin 4
D04 X2K5
Ireland

The Meta Pixel enables us to measure the effectiveness of advertisements placed on Meta platforms, including Facebook and Instagram, and to better understand how users interact with Storylake after viewing or clicking an advertisement.

The Meta Pixel may process information including:

  • Pages visited and actions performed on our website
  • Whether a defined conversion, such as submitting a form, has occurred
  • Date and time of visits or actions
  • Referring URLs
  • Browser and device information
  • IP address and other online identifiers
  • Cookie or advertising identifiers

We use this information to measure advertising performance, attribute conversions, understand the effectiveness of our campaigns, optimize advertising, and, where applicable and consented to, create or use advertising audiences.

Meta may process information received through the Meta Pixel in accordance with Meta’s own terms and privacy policies. Depending on your use of Meta services and your account settings, Meta may be able to associate information received through the Pixel with your Meta account.

The Meta Pixel is categorized as a Marketing technology and is activated only where the required consent has been provided through our cookie consent settings.

The legal basis for our processing is your consent pursuant to Article 6(1)(a) GDPR. You may withdraw your consent at any time through the Cookie Consent settings on our website.

For more information about Meta’s processing of personal data, please see the Meta Privacy Center.

11. Consent Management

We use a consent management system to obtain, document, manage, and allow withdrawal of consent concerning cookies and similar technologies.

When you make a selection through our cookie banner, information concerning that selection may be stored so that the website can remember your preferences and we can demonstrate that consent was obtained where legally required.

This information may include a consent identifier, the date and time of your selection, the categories or services to which you consented or objected, and technical information necessary to maintain the consent preference.

The legal basis for processing information necessary to record and manage your consent is our legal obligation to demonstrate valid consent and our legitimate interest in operating a compliant consent-management process.

You can reopen the Cookie Consent settings through the link provided on our website and change your preferences at any time.

12. Marketing Communications

Where you have subscribed to marketing communications or where we are otherwise legally permitted to contact you, we may use your business contact information to send information about Storylake, our services, events, resources, research, webinars, offers, or other relevant topics.

Where required, such communications are sent on the basis of your consent pursuant to Article 6(1)(a) GDPR.

Where applicable law permits business communications on another legal basis, processing may be based on our legitimate interests pursuant to Article 6(1)(f) GDPR.

You may unsubscribe from marketing communications at any time by using the unsubscribe link contained in the relevant email or by contacting us at privacy@textbroker.eu.

We may retain information necessary to document an unsubscribe request or objection so that we can ensure you do not receive communications you have opted out of receiving.

13. Social Media and External Online Presences

Storylake maintains profiles and presences on third-party platforms and social networks.

When you visit or interact with one of our profiles on a third-party platform, the relevant platform provider may process personal data independently under its own terms and privacy policy. This may include information about your account, interactions with our content, device, IP address, and usage of the platform.

Where you communicate directly with Storylake through a social network, we may process the information you provide in order to respond to your communication and manage the business relationship.

The legal basis for our processing is Article 6(1)(b) GDPR where the communication concerns a potential or existing contractual relationship, or Article 6(1)(f) GDPR based on our legitimate interest in communicating with interested parties and maintaining our online presence.

14. Service Providers and Recipients of Personal Data

We may use service providers to support the operation of our website and business, including providers of hosting, IT infrastructure, communications, customer relationship management, meeting scheduling, analytics, advertising, and related services.

Personal data is disclosed to such providers only to the extent necessary for the relevant service and in accordance with applicable data protection requirements.

Where a service provider processes personal data on our behalf, we enter into appropriate data-processing arrangements where required by law.

We do not commercially sell your personal data.

We may also disclose personal data where required by law, court order, regulatory requirement, or where necessary to establish, exercise, or defend legal claims.

15. International Data Transfers

Some service providers may process personal data outside the European Union or European Economic Area.

Where personal data is transferred to a country outside the EU or EEA, we ensure that the transfer takes place in accordance with applicable data protection requirements.

This may include transfers to countries for which the European Commission has issued an adequacy decision, transfers based on approved Standard Contractual Clauses, transfers to appropriately certified organisations under an applicable adequacy framework, or another legally permitted transfer mechanism.

Where appropriate, additional safeguards are implemented to protect personal data transferred internationally.

16. Data Retention and Deletion

We retain personal data only for as long as necessary for the purpose for which it was collected or where continued retention is required or permitted by law.

The applicable retention period depends on the nature and purpose of the processing.

For example, information relating to business enquiries may be retained for the period necessary to respond to and follow up on the enquiry. Information relating to contractual relationships may be retained for the duration of the relationship and any subsequent statutory retention period.

Where consent is withdrawn and no other legal basis permits continued processing, the relevant personal data will be deleted or restricted as appropriate.

Data may be retained for longer where necessary to comply with statutory commercial or tax retention obligations or to establish, exercise, or defend legal claims.

17. Security

We take appropriate technical and organisational measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access.

These measures are selected according to the nature, scope, context, and purposes of processing and the risks to the rights and freedoms of individuals.

Our website uses encrypted HTTPS connections to protect information transmitted between your browser and our website.

18. Your Rights

Subject to the conditions provided by applicable law, you have the right to:

  • Request access to personal data concerning you
  • Request correction of inaccurate or incomplete personal data
  • Request deletion of your personal data
  • Request restriction of processing
  • Receive personal data you have provided to us in a structured, commonly used, machine-readable format where the requirements for data portability are met
  • Object to processing based on legitimate interests
  • Withdraw consent at any time with effect for the future
  • Lodge a complaint with a competent data protection supervisory authority

Where we process your personal data on the basis of legitimate interests pursuant to Article 6(1)(f) GDPR, you have the right to object to such processing on grounds relating to your particular situation in accordance with Article 21 GDPR.

Where personal data is processed for direct marketing purposes, you have the right to object to such processing at any time.

To exercise your rights, contact us at:

privacy@textbroker.eu

19. Right to Lodge a Complaint

You have the right to lodge a complaint with a data protection supervisory authority if you believe that the processing of your personal data violates applicable data protection law.

As Sario Marketing GmbH is based in Rhineland-Palatinate, you may contact the competent supervisory authority:

The State Commissioner for Data Protection and Freedom of Information Rhineland-Palatinate
(Landesbeauftragter für den Datenschutz und die Informationsfreiheit Rheinland-Pfalz)

You may also contact another competent supervisory authority where permitted by applicable law.

20. Changes to This Privacy Policy

We may update this Privacy Policy where necessary due to changes in our services, website functionality, technologies, service providers, or applicable legal requirements.

The current version is available on this website.

Last updated: September 2026